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Proudly Serving Portland, Oregon

Log in for 24-hour access to our resident customer service portal.

Does something need to be repaired?

     1)  Sign-in by clicking the LOGIN button

    2) Click on the “Messages” tab

    3) Click “Contact Us”

    4) Messages can be used for repair requests and general accounting/leasing requests

    Please provide as much detail as possible when describing the issue. You may upload a photograph of the problem if you are able. More details allow our property managers and maintenance partners to be better prepared to help resolve the problem quickly.


Please review the “Maintenance Instructions” document, given to all tenants upon move-in, and available in the Documents portion of your Resident Login Account.

Current Tenants: Renter Services

We are happy to offer our Online  Resident Customer Service Portal for all of our valued customers. For your convenience, and to better serve all of our tenants, we offer access to your account information 24 hours a day, from any computer connected online. 

With your online Tenant Portal, you can:    

  •       - View your account balance, charges, and payments
  •     - Pay your rent online, safely and securely
  •     - Submit and track maintenance or service requests online
  •     - Download important documents and forms
  •     - And more


Interested in renting your next home with us? Our vacancies get filled quickly, so check out our available rentals right away.

Copyright 2012-2019, Homeward Bound Property Management. A Portland, OR Property Management Firm    1001 SW 5th Ave  Suite 1100  Portland, OR 97204    503-828-3060